Key Findings

Industry Breakouts

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KEY FINDINGS

Engagement

Amidst talent shortages, companies need to leverage AI and automation to help engage quality candidates at scale without sacrificing a one-of-a-kind experience. 

A positive candidate experience must include intuitive navigation, interactive multimedia content, personalized user experiences, insightful company culture showcases, and seamless integration with social and professional networks — among other things. With AI and automation, all of this is possible.

89%

89% did not ask about skills to match candidates with related job openings

89%

89% did not ask about skills to match candidates with related job openings

89%

89% did not ask about skills to match candidates with related job openings

89%

did not provide job recommendations based on experience level or job titles

89%

did not provide job recommendations based on experience level or job titles

89%

did not provide job recommendations based on experience level or job titles

28%

28% had a job cart or favorites function to save jobs that didn’t require the use of a username and password

↑22% increase since 2023

28%

28% had a job cart or favorites function to save jobs that didn’t require the use of a username and password

↑22% increase since 2023

28%

28% had a job cart or favorites function to save jobs that didn’t require the use of a username and password

↑22% increase since 2023

99%

99% had job descriptions that were well written, including at least 3 job responsibilities and 3 job qualifications

↑14% increase since 2023

99%

99% had job descriptions that were well written, including at least 3 job responsibilities and 3 job qualifications

↑14% increase since 2023

99%

99% had job descriptions that were well written, including at least 3 job responsibilities and 3 job qualifications

↑14% increase since 2023

82%

82% displayed videos featuring employee testimonials that showcased company culture, day-in-the-life content, information on why candidates should work there, and more

↑34% increase since 2023

82%

82% displayed videos featuring employee testimonials that showcased company culture, day-in-the-life content, information on why candidates should work there, and more

↑34% increase since 2023

82%

82% displayed videos featuring employee testimonials that showcased company culture, day-in-the-life content, information on why candidates should work there, and more

↑34% increase since 2023

12%

12% presented job recommendations based on a candidate’s created profile and candidate browsing history

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12%

12% presented job recommendations based on a candidate’s created profile and candidate browsing history

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12%

12% presented job recommendations based on a candidate’s created profile and candidate browsing history

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17%

17% displayed recently viewed jobs

17%

17% displayed recently viewed jobs

17%

17% displayed recently viewed jobs

Content is King

Showcasing your company culture to future employees through social media and branded content is essential to attracting, engaging, and ultimately converting candidates. Authentic videos, employee testimonials, and candid blog posts are great ways to convey what it’s really like to work at your organization. Giving employees access to tools that allow them to create and share their own content is an easy way to promote your brand.

37%

37% had content in multiple languages tailored to specific locations

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37%

37% had content in multiple languages tailored to specific locations

Dive Deeper

37%

37% had content in multiple languages tailored to specific locations

Dive Deeper

37%

37% displayed a clear Employee Value Proposition (EVP) that explained who the company is, why they are great to work for, and other relevant context on career pathing opportunities, DE&I policies, and benefits.

↑76% increase since 2023

37%

37% displayed a clear Employee Value Proposition (EVP) that explained who the company is, why they are great to work for, and other relevant context on career pathing opportunities, DE&I policies, and benefits.

↑76% increase since 2023

37%

37% displayed a clear Employee Value Proposition (EVP) that explained who the company is, why they are great to work for, and other relevant context on career pathing opportunities, DE&I policies, and benefits.

↑76% increase since 2023

12%

Only 12% had consistent branding throughout the entire application process

↓14% decrease since 2023

12%

Only 12% had consistent branding throughout the entire application process

↓14% decrease since 2023

12%

Only 12% had consistent branding throughout the entire application process

↓14% decrease since 2023

24%

24% sent applicants a satisfaction survey about their application experience

↑41% increase since 2023

24%

24% sent applicants a satisfaction survey about their application experience

↑41% increase since 2023

24%

24% sent applicants a satisfaction survey about their application experience

↑41% increase since 2023

97%

97% did not have curated social media content embedded within the site that is easy to find

↑8% increase since 2023

97%

97% did not have curated social media content embedded within the site that is easy to find

↑8% increase since 2023

97%

97% did not have curated social media content embedded within the site that is easy to find

↑8% increase since 2023

99%

99% did not feature curated Glassdoor employee reviews

99%

99% did not feature curated Glassdoor employee reviews

99%

99% did not feature curated Glassdoor employee reviews

20%

20%

20%

20% had a chatbot

↑33% increase since 2023

20% had a chatbot

↑33% increase since 2023

20% had a chatbot

↑33% increase since 2023

Of that 20%…

17% provided job recommendations

15% answered FAQs

10% screened candidates by asking job-qualifying questions

9% personalized the candidate experience by greeting returning site visitors by name

Of that 20%…

17%
provided job recommendations

15%
answered FAQs

10%
screened candidates by asking job-qualifying questions

9%
personalized the candidate experience by greeting returning site visitors by name

Of that 20%…

17% provided job recommendations

15% answered FAQs

10% screened candidates by asking job-qualifying questions

9% personalized the candidate experience by greeting returning site visitors by name

Personalization is Paramount

Personalization is Paramount

Leveraging AI to curate personalized job recommendations or location-specific benefits both expedites the job search process and connects candidates with the right roles faster. Personalization also helps candidates feel seen and valued, leading to a more positive impression of your company.

View Key Findings

View Key Findings

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About

Phenom

With Phenom, candidates find and choose the right job faster, employees develop their skills and evolve, recruiters become wildly productive, talent marketers engage with extreme efficiency, talent leaders optimize hiring processes, managers build stronger-performing teams, HR aligns employee development with company goals, and HRIS easily integrates existing HR tech to create a holistic infrastructure.

Learn more

Get a PDF of the Report

About

Phenom

With Phenom, candidates find and choose the right job faster, employees develop their skills and evolve, recruiters become wildly productive, talent marketers engage with extreme efficiency, talent leaders optimize hiring processes, managers build stronger-performing teams, HR aligns employee development with company goals, and HRIS easily integrates existing HR tech to create a holistic infrastructure.

Learn more

Get a PDF of the Report

About

Phenom

With Phenom, candidates find and choose the right job faster, employees develop their skills and evolve, recruiters become wildly productive, talent marketers engage with extreme efficiency, talent leaders optimize hiring processes, managers build stronger-performing teams, HR aligns employee development with company goals, and HRIS easily integrates existing HR tech to create a holistic infrastructure.

Learn more

© 2024 Phenom People, Inc. All Rights Reserved.

© 2024 Phenom People, Inc. All Rights Reserved.

© 2024 Phenom People, Inc. All Rights Reserved.